Frequently Asked Questions
Everything you need to know about your stationery journey.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy for journals and planners?
We accept returns on all unused and unopened items within 30 days of purchase. Please ensure the original packaging is intact to qualify for a full refund.
Do you offer fountain pen-friendly paper?
Yes, many of our journals feature high-gsm, acid-free paper specifically designed to prevent feathering and ghosting when using fountain pen inks.
Can I track my shipment?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Google Pay.
Do you offer bulk discounts for corporate gifting?
Absolutely. For orders of 20 units or more, please contact our support team to discuss volume pricing and potential customization options.